Kelias 95LEARNING SPACE
FREIGHT TRANSPORT

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Initial professional qualificationLithuania / EU · C / CE
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QUESTION 267Not studied yet

The consignee asks you to unload the goods using their forklift, but you are not trained to operate it. What should you say?

General occupational-safety and professional-communication principlesCompared with sources

Answer

Calmly explain that you cannot perform this work safely, request a trained operator and agree a solution with the consignee's responsible employee and the dispatcher.

Please note

Customer permission or a C/CE licence alone does not replace the training needed for the task. This card does not establish a uniform forklift-certificate rule for all countries.

A simple explanation

A delivery duty does not automatically mean competence to operate every loading machine. Before work begins, it must be clear who will load or unload, what equipment will be used and which safety conditions apply.

REMEMBER

Unfamiliar equipment: do not experiment with the controls.

Sources and checks

Editorial review: 2026-09-28.

Learning objective: Professionally refuse forklift work for which the driver has not been trained. EU syllabus area: 3.6. HSE explicitly states that visiting drivers must not use a forklift without prior agreement and suitable training; Article 12 of Directive 89/391 requires job-specific training. A professional-refusal scenario is provided.

Answer compared with sources: 2026-09-28.

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Learning together and feedback

Try it together in 25–30 minutes

For an instructor and a small group: choose one C/CE freight transport topic in the Lithuania and EU context. Use your own devices, including a phone and a computer.

  1. 3 questions. In ‘Recall’ mode, first answer in your own words, then read the explanation and mark what needs more review.
  2. A lesson and a diagram. Discuss what they explain and which conditions matter.
  3. One scenario. Decide before revealing the solution. Explain the reasons for your chosen action.
  4. A few quiz questions. Read the explanation for each option. You can finish the quiz early; the remaining questions will be marked as unanswered.
  5. Discussion. Everyone names one useful point and one thing that needs correcting.

How can you share or suggest a correction?

You will find the question link and feedback field below this section. Lessons, diagrams and scenarios have their own ‘Copy link’ button. ‘Suggest a correction’ helps you prepare a note with the specific link and version label. Copy or download the text and pass it on for review.

Discuss: is it easy to find an answer and return to the question? Can you explain the reason and the limits of the rule's application? Which sentence is misleading? Flag any significant legal or safety uncertainty for checking before using the material.

Translated from the Lithuanian edition. The material concerns Lithuania and the EU; source-check dates refer to the Lithuanian answers.

Study materials for C/CE drivers: 300 questions with explanations, lessons, quizzes and practical scenarios. Based on Lithuania's and EU rules.

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