Kelias 95LEARNING SPACE
FREIGHT TRANSPORT

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Initial professional qualificationLithuania / EU · C / CE
208 / 300
QUESTION 208Not studied yet

An unknown caller tells you to deliver the goods to a different address. What should you do before changing the route?

CMR Article 12; unverified instructionCompared with sources

Answer

Do not act on an unverified change. Use a known company communication channel to verify the instruction and the authority to give it; only then arrange a properly documented, lawful and practicable change.

Please note

Company confirmation does not replace the conditions for issuing and carrying out instructions under CMR Article 12.

A simple explanation

Under CMR, the right to dispose of the goods may belong to the sender or, under specified conditions, the consignee. A caller's knowledge of the consignment does not prove their authority.

REMEMBER

A new address needs a verified instruction.

Sources and checks

Editorial review: 2026-09-28.

Learning objective: Verify the origin and authority of a changed delivery instruction before changing the consignee. EU syllabus area: 2.2. CMR Article 12 was read. Using a trusted communication channel is an editorial practical step for a driver checking the authority to give an instruction.

Answer compared with sources: 2026-09-28.

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Try it together in 25–30 minutes

For an instructor and a small group: choose one C/CE freight transport topic in the Lithuania and EU context. Use your own devices, including a phone and a computer.

  1. 3 questions. In ‘Recall’ mode, first answer in your own words, then read the explanation and mark what needs more review.
  2. A lesson and a diagram. Discuss what they explain and which conditions matter.
  3. One scenario. Decide before revealing the solution. Explain the reasons for your chosen action.
  4. A few quiz questions. Read the explanation for each option. You can finish the quiz early; the remaining questions will be marked as unanswered.
  5. Discussion. Everyone names one useful point and one thing that needs correcting.

How can you share or suggest a correction?

You will find the question link and feedback field below this section. Lessons, diagrams and scenarios have their own ‘Copy link’ button. ‘Suggest a correction’ helps you prepare a note with the specific link and version label. Copy or download the text and pass it on for review.

Discuss: is it easy to find an answer and return to the question? Can you explain the reason and the limits of the rule's application? Which sentence is misleading? Flag any significant legal or safety uncertainty for checking before using the material.

Translated from the Lithuanian edition. The material concerns Lithuania and the EU; source-check dates refer to the Lithuanian answers.

Study materials for C/CE drivers: 300 questions with explanations, lessons, quizzes and practical scenarios. Based on Lithuania's and EU rules.

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